Smart cards are issued by most broadcasters to allow access to their service. Yes this includes the free to air broadcasters, ABC, SBS and the satellite commercials.
These smart cards control access to services on a service by service basis and is generally independent of the receiver that it is used with. Some of the newer services increse their secuity be tying cards to receivers. This means under these circumstances cards cannot be moved between boxes.
Encryption Explained
Following on from the counter piracy activities of broadcasters we now all have to live with broadcasters protecting their signals. For those who have migrated from Pirate cards it is now payback time and we all have too endure the fall out.
At the outset understand we are the messenger, so do not shoot us, our objective is to explain how it works to the layman and what you need to do manage the situation.
- Conditional Access cards are with us to stay so let's get used to it. There is no longer a free lunch.
- Free to air commercial broadcasters have their patch to protect- for many reasons including copyright and licence provisions. These guys now rigorously enforce their application for access. The message is do it right and there are no problems. Try to buck the system and caveat emptor. This means guys - go with the flow.
- Videosat now has a subscription Customer Care plan to support you and to look after the nuts and bolts of these issues.
- Broadcasters cycle codes regularly - mostly monthly but some each 2 weeks and some much more often.
- If your equipment is off when codes are changed your will get a scrambled message when you first turn back on. This message will stay until your receiver decodes the relevant signal.
Many operators and broadcasters include channels that are open access, that is you do not need a card to view them. This includes the Optus Tuning Channel, NITV channel (ch31), Arrow FM, and pay TV.
OK, the OPTUS C1 channel 1 tuning channel is not encrypted. - Similarly for SelecTV on Intelsat Channel I is a promotional channel and is not encrypted. Use these services to make sure you are lined up on the satellite and have a picture.
Encryption codes are set for each service and each transponder not all services come up at the same time. Optus now take 8 hours to cycle so if you are wanting that special program, make sure your have been locked on to satellite and receiving programming prior to the big event.
If you re an infrequent viewer of your satellite, turn it on the day before you you need to view.
All videosat equipment uses proper Optus cards with full after sales service and Videosat has always used authorised Optus cards and arranged authorisation prior to delivery. Each card is clearly serial numbered.
Videosat offers new Optus cards to users who have been bitten by piracy . An Authorisation service is also available.- see Customer Care
Optus Smart Card Information
Activation of Optus Aurora Smartcards needs viewers (or Campersat) to complete the Aurora Smartcard Activation Request Form and email to sss@optus.com.au or fax to 1300 555 221.
If email or fax facilities are unavailable to you, you can activate your smartcard by phoning us on 1300 301 680, however you may experience difficulties leaving a message on this number.
Correct Operation of Your Set Top Box.
To maintain your set top box operation in synchronism with any changes to the Aurora system it is advisable to where possible:
- Leave the set top box connected to power and the receiving satellite dish.
- The set top box may be left in the stand by mode if not in use. This enables the set top box to receive any updates to system information as they occur.
Failure to follow this practice may result in loss of service for a period, until the box receives the latest updated information. This problem is most likely to occur if you reactivate your box after a lengthy period of disconnection.
About Optus Aurora
The Optus Aurora system provides transmission of free-to-air services for the national broadcasters, remote area commercial broadcasters, business television providers, radio broadcasters and audio narrowcasters. Reception of the services can be direct to home (DTH) or direct to business (DTB) via a satellite dish, set top box and Optus Aurora smartcard, or via retransmission facilities using terrestrial transmitters for broadcast to TV's.
The Optus Aurora system is designed to operate in an encrypted format, making use of smartcards, within the set top boxes, to decrypt the services applicable to the entitlements on the particular smartcard, held by the set top box. There are a few special instances where a small number of Aurora services are transmitted without encryption, allowing reception without a smartcard, but in general an official Optus Aurora smartcard is required for correct operation.
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